Tag Archives: apologies

The scientific wisdom of Chief Inspector Armand Gamache

Image: Books 5 – 9 in Louise Penny’s Three Pines series, featuring Armand Gamache.

“I don’t know. I was wrong. I’m sorry”.  Lacoste recited them slowly, lifting a finger to count them off.

“I need help”, the Chief said, completing the statements.  The ones he’d taught young Agent Lacoste many years ago.  The ones he recited to all his new agents.

The Long Way Home, Louise Penny

 

Chief Inspector Armand Gamache, of the Sûreté du Québec, knows a lot about homicide detection.  Gamache is the protagonist of Louise Penny’s Three Pines series of crime novels.  Over 15 novels so far, Penny has portrayed the usual assortment of crimes and their solutions, but also (unusually for the genre) Gamache’s approach to managing and mentoring the earlier-career detectives assigned to his unit.  His management philosophy can be summed up as willingness to utter, whenever appropriate, the Four Statements:

    • I don’t know.
    • I was wrong.
    • I’m sorry.
    • I need help.

These work very well for Gamache in the novels.  I’ve found they work pretty well in science, too. Continue reading